I · Enquiries
Catch every lead in one place.
DMs, website forms, referrals — every enquiry lands in one pipeline. Track New → Contacted → Proposal → Booked. The moment one wins, it becomes a wedding.
The platform
From the first enquiry to the final dance.
A wedding isn’t a job — it’s a season of them, running at once, across a dozen tools. Sereno is built around the whole of it, in the order it happens, so the work lives in one place and nothing falls between the cracks.
II · Onboarding
Turn a booked enquiry into a planned wedding.
Once the contract is signed, a short questionnaire builds the couple's file. Budget, payment schedule, component checklist — all generated for you.
III · Administration
Everything about every wedding, in one place.
Couples, vendors, documents, notes and details — organised, searchable, never scattered across inboxes again.
IV · Sourcing
Pick the right vendors for every wedding.
Quotes, shortlists, side-by-side comparisons — all attached to the couple's file. Sourced vendors feed the budget, the run sheet, and the day-of pack.
V · Planning
The hub where the wedding comes together.
One view per couple: timeline, budget, vendor line-up, tasks. Update once; everyone sees the current plan.
VI · Production
From plan to what actually gets built.
Translate decisions into orders, bookings and the run-of-show. The bridge between planning and the day itself.
VII · Coordination
Run the day from one dashboard.
Build the run sheet once. Generate briefings with only what each vendor needs. Hand your team a dashboard they can actually follow.
VIII · Finances
Stop chasing payments at midnight.
Per-vendor payment schedules. Reminders fire on cadence. Two-party sign-off with version history, so every decision is on record.
IX · The Client Experience
The portal couples actually enjoy.
Couples see what's next, what to approve and who's on the team — calm and private. Optional white-label in your studio's name.
An aside · paid add-on
Design the room and seat the guests.
Drag-and-drop room layouts to scale, linked to your guest list and seating plan. Available on any tier as a paid add-on. A separate sale, not part of the price of a plan.
The business of a wedding should feel as composed as the day itself.